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概要
Haifz e Quran Waseyyatul Uloom Institute.
(Graduate) Indus University Stadium Campus
D.A.E (Civil Engineering ) Govt. Saifee. College
C.I.T Computer colligate Information Technology
AutoCAD 2D/3D Arena Multimedia
Matric/Inter Karachi Board
项目
工作经历
Zonal/Area Manager Business Development
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Area Sales & Operation Head
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Manager Sales & Project
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Key Account Executive-Ecom
Promoted:Got promotion as Client Support Executive- Ecom.Resolve all issues of COD account and communicate with the customers.Prepare complaint, Queries and other issue report and provide best solution in order to manage the sales.Manage all type of communication with operation department regarding Client support.Handle designated COD top clients and prepare all reports regarding problems and solutionsManage all accounts single handedly.
Retail Sales Executive
Awards and Promotions.
Awarded best Employee and Quota Qualifier Certification.
Got promotion as Relationship Manager.
Customer Care Manager
• Manage Costumers Data via using SAP & CRM Software
• Pass the information to the costumers related their issues as per their need
• Direct dealing with the costumers in order to update their bills and electricity issue
• Generate an issue the complain no to the costumers using SAP & CRM
OR
As Customer Services Representative (CSR). / Back up Team Leader
• Attend costumers call
• Generate complain no and forward the Complains to the concern department
• Tele information to the costumer as per their requirement
• Update costumer data Using SAP & CRM Software
• Worked and manage the floor and team as back up TL in the absence of Team leader,
ide them best services
Assistant Manager
• Contact to clients for the purpose of Business Development, Business Agreements, and determination of their expectations/requirements.
• Looking after all whole sole, Legal and Financial Documentations including Letter of Credit & Bank Guaranties.
• Communicate with the clients via Phone-E-mails to generate and make the follow ups.
• Manage their Daily Action planes and daily activity reports,
• Follow up clients in respect of the outstanding receivables and to mature the deals.
• Coordinate with the client to satisfy and obtain feedback and send this feed back to Director.
